Help and Support

Need help?  Try 24/7 Live Chat Help

IMPORTANT MESSAGE (JANUARY 8): DUE TO THE SURGE IN COVID-19 POSITIVITY RATES, THE RESEARCH HELP DESK WILL BE CLOSED UNTIL FURTHER NOTICE.  24/7 Live Chat Help of course is still available.  You can also consult the list of specialists below to contact for help.


When in person services resume you can also get help in person or via the phone at The Research Help Desk on the 2nd floor of Kennedy Library.  Research Help Desk Winter Quarter hours are listed below, with further links to librarians, specialists, and various other modes of Research Help.


Winter Quarter 2022 Research Help Desk Hours

January 3 –  March 11 

  • Monday – Thursday: 9 a.m. – 7 p.m.
  • Friday: 10 a.m. – 4 p.m.
  • Saturday: Closed​
  • Sunday: Noon – 9pm

Special Hours:

  • Sunday Jan 16 (day before Martin Luther King Day): Closed – but remember Chat is open!
  • Martin Luther King Day ( Monday Jan 17): Closed – but remember Chat is open!
  • Washington’s Birthday (Sunday Feb 20): Closed – but remember Chat is open!
Phone: 805-756-2649