Director of Library Information Technology (Administrator II)

Position Description

As a member of the Library Management Team, the Library Information Technology Director plays a strategic role in leadership, planning, management, and implementation of innovative and responsive library systems, applications, and technology services that support the teaching, learning, and research activities of Cal Poly. Reporting directly to the Dean of Library Services, this position oversees the administration and maintenance of existing systems, and guides and supports the selection, adoption, and technical integration of emerging library technologies, automated systems, and digital initiatives to meet functional operational requirements and information management needs of Kennedy Library.

The director is responsible and accountable for providing technology leadership, developing and managing a staff of IT professionals and student assistants, planning and managing the department budget, developing strategies and implementation plans, setting goals and objectives, establishing standards and service levels, recommending and implementing new policies, and building successful partnerships with internal and external partners to enhance library information technology services.

In consultation with the library’s management team, the director is responsible for all aspects of the LIT department’s services. The director will work closely with the campus Information Technology Services (ITS) to coordinate, develop and implement services, systems, and the supporting IT infrastructure.

Duties and Responsibilities

  1. Overall responsibility for the day-to-day management, organization, and direction of the staff and operations of the department. Manage projects. Determine resource requirements and timelines to meet department, library, and campus objectives. Monitor and prioritize department initiatives and delivery of services.
  2. Plan and manage department and project budgets.
  3. Lead the management, administration, and support of library systems (applications, platforms, servers, and databases) that support the operational needs and services of Kennedy Library.
  4. Direct the operational development and functionality of the library website, including assessment of effectiveness and usability, content creation, revision, efficient navigation, and access to resources.
  5. Identify and develop knowledge of new information technologies and implement to meet library and university goals. Provide technology leadership and direction in LIT services and projects. Lead the identification of technological solutions to meet user needs, and direct the implementation, deployment, management, and integration with existing systems.
  6. Lead and manage technology-related library projects, serving as the library systems expert on project teams, committees, and taskforces as appropriate.
  7. Provide strategic planning, advice, and recommendations to the library management team to ensure the successful implementation of library strategic objectives, effective alignment of resources across the library, effective and cooperative leadership across the library, and development and administration of department and library policies.
  8. Lead staff to effectively meet department, library, and university objectives and strategic initiatives.
  9. Serves as appropriate administrator for personnel issues and actions, assessing and negotiating effectively with others to resolve conflicts or deviations. Recruits, trains, manages, evaluates, and retains professional staff.
  10. Mentor and lead staff to develop necessary competencies and skills.
  11. Maintain thorough knowledge and understanding of the principles, practices, and procedures in the library information technology field.
  12. Facilitate collaboration with campus ITS, and ensure coordination and compliance with campus ITS policies.

Required qualifications

  1. Demonstrated experience integrating information technologies in teaching/learning and research environments, and library services and operations.
  2. Demonstrated ability to obtain and apply thorough knowledge and understanding of the principles, practices, and procedures of the library information technology field to complete projects and manage services to meet library needs.
  3. Demonstrated ability to obtain and apply advanced and current knowledge of design, configuration, administration, management, security, operation, and documentation of library management and discovery systems.
  4. Proven ability to work collaboratively with demonstrated leadership, planning, and organizational skills. Ability to manage multiple concurrent tasks with major impact on critical operations of the organization.
  5. Demonstrated ability to independently manage and lead complex technology projects; manage operating and project budgets and resources; design, implement, analyze, and report on measures of individual and unit performance and effectiveness; and lead/coordinate project resources across organizational lines.; assess and negotiate effectively with others to resolve conflicts.
  6. Demonstrated ability to analyze and improve existing processes.
  7. Demonstrated experience with budget development, policy development, and program assessment.
  8. Comprehensive knowledge of effective personnel management practices and supervisory skills, including motivation, training, professional development, conflict resolution, and progressive discipline.
  9. Proven leadership and experience working collaboratively in a team environment.
  10. Demonstrated customer service experience requiring a high level of diplomacy and professionalism.
  11. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, and productive work atmosphere in and outside the university. Ability to establish and maintain effective and harmonious working relationships with diverse populations.
  12. Ability to manage a broad range of high level and sensitive interpersonal situations with tact and to respond appropriately to conflicts and problems.
  13. Excellent communication skills with the ability to effectively communicate information in a clear and understandable manner.
  14. Ability to interpret, communicate, and apply policies and procedures.
  15. Demonstrated ability to maintain a high degree of confidentiality.
  16. Excellent computer skills and proficiency with a variety of computer applications specific to library systems and operations, along with word-processing, presentation, and personal information software; databases; online systems; and the Internet.

Preferred qualifications

  1. Advanced degree in a technology or related field, or MLS from an ALA accredited institution.
  2. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
  3. Experience with establishing roles and responsibilities of library personnel as part of project portfolio management.
  4. Demonstrated commitment to fostering an inclusive and diverse work environment.

How to apply

To apply, visit www.calpolyjobs.org to complete the required online Cal Poly Management Employment Application and apply to Requisition #104624. In addition, each applicant is encouraged to provide (preferably as attachments to the online application) the following supplemental documents: (1) letter providing some detail of the applicant’s qualifications and interest in the position; (2) current resume/CV; (3) the names, addresses, and telephone numbers of at least three professional references. If you are unable to attach the supplemental materials to the online application please mail to:

California Polytechnic State University
Human Resources Dept. Attn: Mary Lou Youngblood
1 Grand Ave
San Luis Obispo, CA 93407-0020

For Inquiries and Additional Information, contact:
Human Resources
Voice: (805) 756-2236
Email: mayoungb@calpoly.edu

At California Polytechnic State University, San Luis Obispo, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly’s values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly’s commitment to diversity informs our efforts in recruitment, hiring and retention. California Polytechnic State University is an affirmative action/equal opportunity employer.

About Kennedy Library

Integrating traditional library resources and services with digital tools, the Robert E. Kennedy Library continuously adapts its services, programs, and spaces to meet the evolving academic programs, research interests, and needs of the university community. Providing access to information resources, classrooms, computer labs, an expansive 24-hour space, and an array of group and individual study spaces, Kennedy Library is a magnet for students and faculty alike. Annual visitors exceed 1.4 million. Kennedy Library’s innovative peer-to-peer learning and reference program simultaneously leverages the benefits of student-to-student learning and Cal Poly’s signature pedagogical ethos of Learn by Doing. There is an active Student Library Advisory Council and in 2014 the Kennedy Library received the prestigious ACRL Excellence in Academic Libraries award. The library partners with campus organizations to promote faculty development and student success, including several that are located in the library: the Center for Teaching, Learning and Technology; the Academic Skills Center; and the Honors Program. In addition, the University Writing and Rhetoric Center will soon find a new home in the library. In testimony to the perceived value of the Robert E. Kennedy Library across the entire campus, various stakeholders and the library are in the process of strategizing, planning and launching a fully funded renovation, which will increase the library’s ability to provide services and spaces to further support student and faculty success.

The Library Information Technology (LIT) department provides faculty, staff and students access to and facilitates use of library related information resources and technologies to support their teaching, learning, research, and scholarship activities. LIT works closely with other departments of the library in order to develop, manage, support and market technology related initiatives. LIT includes Library Systems and Systems Administration, Desktop Support Services, Programming and Development, Web and UX Development, and Digital Media Production.

For more information, see: http://lib.calpoly.edu/

About Cal Poly

Cal Poly is a nationally ranked comprehensive public university located in San Luis Obispo, California. With more than 18,000 undergraduates and approximately 1000 graduate students, Cal Poly fosters teaching, scholarship, and service in a learn-by-doing environment where students and faculty are partners in discovery. As a polytechnic university, Cal Poly promotes the application of theory to practice. As a comprehensive institution, Cal Poly provides a balanced education in the arts, sciences, and technology, while encouraging cross-disciplinary and co-curricular experiences. As an academic community, Cal Poly values free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

For more information, see: https://afd.calpoly.edu/hr/job-opportunities/prospective

About SLO

Cal Poly’s location in San Luis Obispo makes it one of the best places to visit. It’s a quintessential coastal California town with some 43,000 residents. Located halfway between San Francisco and Los Angeles and just minutes from beaches, state parks, landmarks and premium wine regions, it’s also a popular vacation spot. Sunset Magazine has called it the most Californian place in all of California.

The city of San Luis Obispo offers a historic, restored downtown full of restaurants, theatres, art galleries and shops centered around San Luis Obispo Creek, Mission San Luis Obispo and Mission Plaza. San Luis Obispo’s Thursday night Farmer’s Market on Higuera Street has become a model for cities around the state. It’s a mix of fresh produce and flowers, baked goods, restaurant fare and free music all within strolling distance.

San Luis Obispo is just minutes from some of California’s best beaches and original beach cities: Avila Beach (10 miles), Pismo Beach (12 miles), Morro Bay (17 miles), Montaña de Oro State Park (18 miles), Cayucos (18 miles), the Pismo Dunes (28 miles) and world-famous Hearst Castle ( 45 miles).